Airtel broadband provides you high speed data limit for a billing cycle. If you exceeds that data limit, your internet speed drops to minimum of 256 Kbps. It only resumes from the next date of your billing cycle or you can retain it by purchasing any smartbyte package. So, it’s always good to keep track of them to enjoy smooth browsing without paying extra.
You can check your DSL ID, high speed data limit, GBs left in your account and number of days left in the current billing cycle by just visiting this link with your Airtel broadband connection : http://www.airtel.in/smartbyte-s/page.html .
So, no need to login to Airtel.in website or do anything. You can also bookmark or this URL to remember onward.
February 7, 2013 at 6:30 am
I have been a customer of airtel for around 6-7 years, but will be discontinuing the services because of the “smartbytes charges” they impose on the customers.Within 2 months, I have received additional bills of 1500 I.E. Total of 3000. This kind of service should be verified by the use of credit card or debit card only and not just based on clicking the offer.
Infact this service is specifically designed so that some users who are not so educated about the computers and stuff, will accidently click on this and thus airtel will have the excuse that the customer demanded it and thus charge them heavily for that.
Since my payment mode is ecs, ( I really regret the day I chose ecs) I cant really do anything except discontinuing the broadband connection. I have filed an complaint against them on their site as well as here, http://www.consumercourt.in/internet-services/104858-airtel-smartbytes-fraud.html ,at Consumer Court site but so far no action has been taken on this case.
February 10, 2013 at 6:23 am
I absolutely agree with you Lavanya. Every time you restart your modem your current website is forwarded to their smartbyte page interrupting your work in between. All I can say, they are tricking their customers. And yes, there should be other option for speed upgrading like you mentioned.